Inclusion in our digital society 

How do I install itsme? How do I make a doctor’s appointment online? How do I enrol my child in a school online? We live in a society where digital and the rapid technological evolutions have an impact on all aspects of our lives. The corona crisis has clearly shown the opportunities that digital technologies bring. However, it has also exposed the fact that not everyone is on board and that this  limits their participation in society and access to their rights. We must avoid a situation where the benefits of the increasing digitalization of our society are mainly reserved for groups that are already socially, culturally and economically advantaged, thus widening the gap between social groups. 

In particular, people living in poverty, the low-skilled, the elderly, youngsters and people with disabilities are vulnerable groups who are most impacted by the digital divide. 

As many as 8% of the families in Belgium does not have an Internet connection at home. But digital exclusion is more than a divide between people with and without access to digital media and the internet. Skills, motivation, support and your personal network also play an important role in digital inequality. 46% of the Belgian population has weak digital skills, a percentage that rises to 63% among people with low incomes and a low level of education. Respectively 54% and 67% do not carry out administrative transactions online. 

Therefore, we must act now and work together towards more e-inclusion.  

Click here to see our solutions.